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Frequently Asked Questions
Everything you need to know about NAATI certified translation and interpreting services
A NAATI certified translation is an official translation produced and signed by a translator who holds a NAATI credential. It is the recognised standard for all official document translations in Australia, accepted by government agencies, courts, and institutions.
Any document submitted to Australian government agencies — including the Department of Home Affairs, courts, hospitals, and universities — typically requires a NAATI certified translation. This includes birth certificates, marriage certificates, passports, academic transcripts, and legal documents.
Standard turnaround is 1–3 business days for most documents. Urgent or same-day services are available for an additional fee. Complex or lengthy documents may take longer.
Yes! You can send a clear photo or scan of your document via our Get a Quote form or by email. You do not need to post original documents for most translations.
Yes. Stella is a NAATI Certified Translator, and her translations are accepted by all Australian government departments including the Department of Home Affairs for visa, citizenship, and migration purposes.
Pricing starts from $49 depending on the document type, length, and urgency. Visit our Pricing page for a detailed breakdown, or submit a quote request for a personalised quote.
Yes! Stella provides NAATI Certified interpreting for medical, legal, community, and business settings — both in-person and remotely via phone or video.
Contact us via our Get a Quote form, phone, or email to discuss your interpreting needs and confirm availability. We recommend booking in advance for appointments.
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